Scott is a seasoned and respected engineer with a razor-sharp focus on user enablement. As our VP of Global Support, he heads up our expanding global team offering world-class support and a single point of contact for our customers’ multi-vendor solutions.
With his team, Scott ensures maximum system availability and usability for customers and that SLA agreements are met. He works closely with R&D, Product Development and Sales to continually provide the best user experience.
Before joining ArcaStream, Scott held various Senior Director roles in IT, Production and Engineering at ESPN, where his development work earned him one of ESPN’s many Sports Emmy Awards.